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FAQs

Online Learning

Which training courses can be completed completely online?

Action Training Academy currently delivers the BSB50415 Diploma of Business Administration and  BSB40515 Certificate IV Business Administration. There is no compulsory face-to-face study component within these courses, although face-to-face, phone and online support is offered as well as a student forum.

How do the online courses work?

The course content and assessments are delivered to students via a customised online Learning Management System (LMS). Students submit all assessments online, and assessment feedback is provided via the LMS. Students who have queries or experience any difficulties during the course can contact the Action Training Academy Online Support Team for assistance.

Is there a practical or work experience component to the online courses?

No. However, students may wish to consider organising their own work experience privately to complement their online studies.

“I do not have a good knowledge of computers. Will I struggle?

Our online Learning Management System is designed for ease of use. New students will be tested in basic computer skills and training is provided if necessary. The Action Training Academy Online Support Team is also available to assist students, offering live chat, phone and online support.

What are the technical requirements for studying with Action Training Online?

Students will need a computer with internet access and the ability to access Adobe PDF files (free reader available at www.adobe.com) and Microsoft Office Word and Excel files. Microsoft Office 2007 or later is recommended; earlier versions will work, but possibly with reduced functionality. From time to time students may be required to view video files online via YouTube; if students have problems with bandwidth (such as videos playing poorly or taking a very long time to load online).

What support do you offer to students?

Our trainers are set apart from others in that they provide the fastest response possible to questions and marking your assessments….usually within 24 hours!

Action Training Academy Online courses are designed to completed online within a set timeframe. However, we also offer personalised one-on-one phone and online support as well as a student discussion forum.

Will I receive a recognised qualification if I complete a training course online? 

Yes. Action Training Academy Online courses are nationally-recognised courses. We are an RTO (Registered Training Organisation) ID Number 41396 in accordance with the provisions of the National Vocational Education and Training Regulations Act 2011.

How do I enrol?

See our Enrolment page for more information on how to enrol.

What does it cost?

See our Pricing page for more information on current course fees.

Can I pay in installments?

Yes. Course fees are designed to be paid in installments as per Australian Skills Quality Authority requirements. See our Course Fees and Refund Policy for more information.

Alternative payment arrangements may be made in exceptional circumstances. Please contact us for more information.

If you have a question that hasn’t been answered here, click here to contact us.